SpinsUp Casino Accepted Deposit But Denied Bonus And Restricted Funds Need help with a complaint? AskGamblers

If the deposited amount isn’t much, say between GBP/EUR/USD, I would simply drop the issue and play on without the bonus. The promotion clearly stated that any deposit amount qualifies and that there is no minimum deposit, yet after my deposit was accepted, I was told a separate minimum applies. I got the exact same offer last week from one of their partner casinos and it had a very short window to claim the bonus, like 24h, so perhaps you missed the deadline. If a $30 minimum was required, it would have been clearer and more transparent to state that directly in the promotion rather than accepting deposits that do not qualify. In this case, the promotion stated that any deposit amount qualifies and that there is no minimum deposit, yet after my deposit was accepted, I was told a separate minimum applies.

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I’ve seen this trick used by a lot of fake crypto casinos lately. No, no legitimate casino will ask you for $100 for account verification. Display as a link instead Yeah i dont know why some casinos have different amount for different methods..im assuming due to charges. Definitely £1 deposit everytime I bust to try and get some kind of redemption lol!

Sign inwith askgamblers account Its a common scam as afi said above To celebrate the launch, we’ve prepared a private welcome package built for members who enjoy high-level gameplay, premium rewards, and fast performance. We are now opening our premium gaming platform for invited players in your area. Don’t be surprised that you are losing it most of the time – thats just how gambling often works in general. I would say $20/£20 is much too little to take to a land-based casino …

Most probably because you did not deposit the required minimum amount (usually 20 EUR/USD/or equivalent). Why the deposit bonus was not credited into your account? Additionally, my deposit is subject to a 3x wagering requirement despite no bonus being applied, which restricts access to my own funds. I made a deposit after receiving a promotion stating that a bonus would be credited instantly and that any deposit amount qualifies.

If I play with Straight Cash I start off with $40/$50 deposit and start with $0.60 bet more or less. Still, you’d better pay your casino visits with a minimum gambling budget and pray your luck is in a good shape instead of wasting thousands to check that. I was lucky once, brought only a 20 euro bill to a casino and walked out with 1200 euro just by playing slots for about 6 hours straight. I still tend to play them when i’m up on slots and they can yield some nice returns – i normally skim 10% off my withdrawals and head to roulette/blackjack. Other day put a pound on a game got 1000 times my bet back (yes, i know, it’s not likely every session). I used to play more table games than i used to – quite frankly slots have ruined it for me – Eg.

I agree that my contact data may be non gamstop used to keep me informed about casino and sports betting products, services, and offerings. A $100 deposit to activate the account? I have never seen such a large bonus amount anywhere else, especially since they offer it without a wager. Nobody is playing roulette to win £3.50, are they ? Especially if you want to play tables like blackjack and roulette as you mentioned.

SpinsUp Casino Accepted Deposit But Denied Bonus And Restricted Funds

But they’re more of a bonus – i’ve never woke up thinking ‘what a great session’. As for your $20 issue, make the best of what you can afford…never bring more if you can’t afford it! Nothing to do with the post here…but Trump is asking this??? I’m assuming you mean a land-based casino? Anyhow, if getting a clear answer and response from them is more important to you, then you just have to be patient and hopefully they will respond in due time.

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• With crypto casinos, it can even be much worse – the player would be required to make ADDITIONAL DEPOSITS after that first initial deposit just to get the account fully verified and ready for withdrawal processing!
• My deposit was accepted, but the bonus was not applied.
• That’s the main issue I’m trying to resolve.
• I received the email only a few hours after the promotion started, so this was not an issue of missing a deadline or activation.

I am not comfortable being required to wager my own deposit just to withdraw it. I contacted support immediately, and the issue was escalated, however I did not receive any follow-up or update from the promotions team for several days and had to follow up myself. My deposit was accepted, but the bonus was not applied.

That’s the main issue I’m trying to resolve. The way this promotion was presented is confusing from a customer perspective. Do you have screenshot of the bonus terms? So what was the reason they gave you why the bonus wasn’t applied? Hi and welcome to the forum – do you have the terms and conditions you can post please? They make it look like a normal verification step, but after you send the money they usually come up with another excuse and ask for even more.